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Ingka Group

Annual Summary and Sustainability Report FY23

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We are on a journey to build a better IKEA, driven by our vision to create a better everyday life for the many people. We at Ingka Group set targets, evaluate our performance and report according to our ambition to be better in four key ways: Better homes, Better lives, Better planet and Better company.

A few words from our leadership

We are very proud of our holistic performance this year. These are challenging times, but we have made up our minds to be optimistic about the future and we will lead from the opportunities. Hear more from Jesper Brodin, President and CEO, Ingka Group, and Juvencio Maeztu, Deputy CEO and CFO, Ingka Group.

The Annual Summary and Sustainability report FY23 – dated January 2024 – will be replaced with the FY24 report end of January 2025.

We have just launched our Financial report FY24 and Tax report FY24, please find them here:
Ingka Group Annual Financial Report FY24

Ingka Group Tax Report FY24

FY23 Performance at a glance

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What is a material topic?

Put simply, material topics are those which are most significant and relevant for our business and our stakeholders. We mapped the identified material topics against our value creation goals and our four key movements: Better homes, Better lives, Better planet and Better company.

In our assessment, we consider two questions - could our business impact people or the planet in relation to the topic? Could the topic impact on the financial performance of our business? If the answer is yes to either question, we know it’s a material topic.

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Better homes

Passion for a better life at home is what makes us IKEA. For generations, we have been on a mission to understand the needs, challenges and aspirations of the many, bringing inspiring and affordable home furnishings to people with big dreams regardless of wallet size.

Our material topics

  • ​Affordability and accessibility of products and services
  • ​Healthy and sustainable living
  • ​Customer and end-user safety
Two IKEA employees looking into the camera.

Better lives

People are at the heart of everything we do. We want to take a leading role in creating a fairer and more equal society and to improve the lives of the millions of people that interact with, or are impacted by, our company.

Our material topics

  • ​Equality, diversity and inclusion
  • ​Health, safety and wellbeing
  • ​Skills development
  • Fair income
  • Human rights
  • Community impact
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Better planet

We only have one planet, the home we all share. We are committed to playing our part in tackling global environmental challenges including climate change, biodiversity loss and water scarcity. And we have to act now.

Our material topics

  • ​Climate change
  • ​Resource use, circularity and waste
  • Water
  • Biodiversity and forestry
A person on a train platform, holding an IKEA paperbag with a plant and a plush toy.

Better company

We structure our business to ensure financial resilience and we reinvest profit to help us keep growing and improving. We run our business honestly and with integrity, meeting high ethical standards. Our governance is designed to ensure that Ingka Group remains a well-managed, successful, purpose-led company.

Our material topics

  • Financial resilience
  • ​Ethical business conduct
  • Digital trust
  • Responsible sourcing